Adobe Acrobat 8 E License
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If you have received a message similar to the ones displayed below when trying to install your product, stating the serial number you are using is invalid, or has been revoked, it is because the serial number you are attempting to use has been blocked by Adobe.
Adobe blocks serial numbers that have not been issued by Adobe, or have been used fraudulently by unauthorized sellers to produce counterfeit software. Unfortunately, you may only know the serial number has been blocked for this reason when re-activating or reinstalling Adobe software.
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What should I do if the serial number is invalid or revoked?
Do the following if you receive the 'Invalid serial number' or 'Revoked serial number' message:
Check that you are using the correct serial number for your product installation. See Find your serial number.
Note:
A serial number has only 24 numbers. Here is an example of the serial number format: 8721-0892-0867-4459-9223-2874.
If the serial number associated with the software is blocked, find information on this page to quickly resolve the issue.
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“Temporary Activation Expired,” error is encountered when you try to activate Creative Suite 3 and Acrobat 8 application.
The licensing information is stored in a database file named cache.db. This error occurs when the cached licensing data from previous Adobe software installation conflict with the new installation. Removal of the data file allows a successful installation of Creative Suite 3, and Acrobat 8, without a request to activate the software.
Note:
Removing the cached licensing database file (cache.db) affects the licensing of other installed Adobe software like Creative Suite, Photoshop Elements, Premiere Elements, Acrobat, Creative Cloud applications and more.
Follow the steps below to resolve this issue. Make sure that you have admin privileges on your system before trying the steps.
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Uninstall all Adobe software before removing the cache.
db file. To uninstall the software, run the Adobe uninstaller from the following locations:- Mac OS: In the Finder, navigate to Applications > Utilities > Adobe Installers.
- Windows 10, 8, 7, or Vista: Choose Start > Control Panel > Programs and Features.
Download and run the Creative Cloud Cleaner Tool to remove any remaining licensing entries.
Navigate to the cache folder and manually remove the cache.db file.
Mac OS: /Library/Application Support/Adobe/Adobe PCD/cache/ Change usb serial number.
Note:
The folder is located in the root library on the drive containing Mac OS.
Windows 7, 8, 10:
- 32 bit: Program FilesCommon FilesAdobeAdobe PCDcache
- 64 bit: Program Files(x86)Common FilesAdobeAdobe PCDcache
Reinstall Creative Suite 3 and Acrobat 8 from the CS3 product downloads page.
- Launch Photoshop CS3 first to license the installed Creative Suite 3 software titles. If you launch Acrobat 8 first, you receive a prompt to enter a serial number which is not required if Photoshop is successfully launched first.
- After you install Creative Suite 3, and Acrobat 8, you can reinstall and activate other Adobe software.
- For information on how to locate your registered serial number see: Find your serial number.
- The installer for other Adobe software is available for download at the other software downloads page.
- Refer the article to download your purchased Adobe software.